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AI Set to Transform the Workplace by Automating What Can Be Measured

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Artificial intelligence (AI) is poised to reshape the global workforce far more swiftly and pervasively than many once imagined, according to a new analysis by leading researchers published in the Harvard Business Review. Based on current developments in AI technology—not hypothetical future advances—the report highlights that any aspect of work that can be measured is vulnerable to automation, sparking a wave of change through both creative and traditionally “safe” professions worldwide.

The core finding, as outlined by the Harvard Business Review article “What Gets Measured, AI Will Automate,” is that recent, highly capable AI models—many of them more affordable and accessible than ever before—are not only excelling at routine office tasks but are challenging the boundaries of human expertise. Their “surprising performance” across language, images, and video suggests occupations as diverse as writers, designers, photographers, architects, animators, brand advertisers, financial analysts, consultants, accountants, and tax preparers are rapidly being affected. Even highly credentialed fields such as law, medicine, and academia may not be exempt, as AI systems demonstrate capabilities in sifting through vast data, providing personalised advice, and delivering educational content with increasing quality and at much lower costs (hbr.org).

Why does this shift matter for Thailand? For a country nestled in the heart of ASEAN, grappling with both demographic shifts and the demands of a globalised economy, the encroachment of AI automation could have far-reaching consequences. In Bangkok’s finance sector, for example, analysts and accountants face mounting pressure as AI tools streamline risk assessment and automate tax preparation. Meanwhile, creative industries—long a source of national pride—are also witnessing rapid transformation, as tools for automated video editing, photo manipulation, and even story writing gain traction within local agencies. Despite Thailand’s rich tradition in arts and craftsmanship, the integration of these technologies means that new skills and approaches will be needed to maintain competitiveness on both regional and global stages.

Recent data from the International Labour Organization supports this trend, suggesting that nearly two-thirds of jobs in emerging economies, including Thailand, have at least some tasks that are susceptible to automation through AI and digital technologies (ilo.org). Financial services firms and consultancies in Bangkok are already piloting generative AI for data analysis, echoing patterns seen in leading global markets.

Experts stress that the impact extends well beyond the clerical or repetitive functions often associated with automation. According to a lecturer in digital transformation at a Bangkok university, “AI now touches creative production and even professional service roles previously thought immune. Our curriculum must move fast to teach students how to use these tools responsibly and creatively.” Representatives from Thailand’s Ministry of Labour echo this sentiment, acknowledging that reskilling and upskilling initiatives are urgently needed to prepare both young professionals and established workers for the coming wave of AI adoption.

Within the healthcare sector, Thai hospitals are experimenting with AI-driven diagnostic tools that can process patient histories and imaging data to support clinical decisions. While experts believe these systems will not replace doctors, they are already enhancing productivity and accuracy. “AI will never substitute for human empathy and insight,” says a hospital technology director, “but it makes complex information more accessible and allows our staff to focus on patient care rather than paperwork.” Academic circles are not immune; several universities in Thailand are incorporating AI to create adaptive learning modules, providing tailored coursework that responds to individual student needs—a shift that mirrors global trends highlighted in the Harvard Business Review analysis.

The implications for Thai society are profound, touching areas ranging from employment and education to national competitiveness and cultural identity. Unlike the industrial automation that reshaped Thailand’s manufacturing sector decades ago, the rise of AI cuts across white-collar professions and knowledge work, requiring a new approach to workforce development. Historically, Thais have demonstrated a strong capacity for adaptation—embracing digital finance, e-commerce, and telemedicine in the wake of the Covid-19 pandemic. Yet, the coming transformation will require more systemic initiatives, including public-private partnerships, incentives for lifelong learning, and stronger safety nets for those displaced by technology.

Looking ahead, the rise of measurement-driven automation raises both opportunities and new questions. While some predict significant job loss, others see a future where people are freed from repetitive tasks and redirected toward roles requiring empathy, critical thinking, and uniquely human creativity. In a recent roundtable convened by a leading think tank in Bangkok, panelists concluded that “the challenge for Thailand is not to resist AI, but to shape it to national priorities—using it to advance healthcare, preserve culture, and improve the quality of everyday work.”

For Thai readers, the message is clear: proactive adaptation is key. Professionals across sectors should seek opportunities to learn about AI, not just as a threat but as a tool. Employers are encouraged to provide training in hybrid skills that blend technical and creative aptitudes, while policymakers can safeguard social stability by ensuring affected workers have access to retraining and support. At an individual level, cultivating flexibility, curiosity, and a willingness to engage with new technologies will help ensure that Thais can thrive in this rapidly evolving landscape.

For those concerned about the pace and scale of disruption, experts recommend starting with small steps: take an online course on AI basics, experiment with creative tools, or join professional communities focused on technological innovation. By actively participating in the AI revolution, Thailand can turn potential disruption into opportunity—building a more resilient, inclusive, and forward-looking society for the digital age.

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Medical Disclaimer: This article is for informational purposes only and should not be considered medical advice. Always consult with qualified healthcare professionals before making decisions about your health.