#Dehumanization

A multi-experiment psychology study finds that interacting with autonomous agents that display socio-emotional skills can make people judge those machines as more humanlike — and, worryingly, judge other humans as less human and more acceptable to mistreat. The research, published in the Journal of Consumer Psychology and available via the London School of Economics repository, uses five controlled experiments to show a chain from perceiving emotional ability in AI to lower “humanness” ratings of people, and finally to real choices that disadvantage human workers (e.g., preferring a company linked with poor working conditions or withholding a small donation to support staff) (PsyPost coverage; study PDF; journal record).

Groundbreaking psychological research has uncovered an unsettling paradox at the heart of artificial intelligence development. When machines display emotional intelligence that closely mirrors human capabilities, people begin viewing actual humans as less worthy of compassion and humane treatment. This phenomenon, documented through five rigorous experiments published in the Journal of Consumer Psychology, poses immediate risks for Thailand’s service-dependent economy, where millions of workers rely on human emotional connection for their livelihoods.

A recent study published in The Journal of Social Psychology has revealed a provocative link between national narcissism and emotional impairments, echoing global worries about rising divisiveness and prejudice. Individuals exhibiting high national narcissism—an extreme form of national pride characterized by a hunger for recognition and hypersensitivity to criticism—show diminished ability to understand both their own and others’ emotions. The research also connects these emotional deficits to increased tendencies toward dehumanization, affecting perceptions of both outsiders and fellow citizens within their own nation (PsyPost).