Stop talking about your feelings? New research shows emotionally intelligent people listen first to understand others
A new wave of research into emotional intelligence is reframing how we talk about feelings in conversations. Rather than defaulting to airing personal emotions as a way to connect, emotionally intelligent people are increasingly described as those who prioritize listening, ask insightful questions, and focus conversations on understanding the other person’s perspective. In practice, this means conversations that feel more respectful, productive, and trustworthy—especially in high-stakes settings such as workplaces, classrooms, and family life.