From Confidant to Therapist: ChatGPT Emerges as an Emotional Lifeline Amid Mental Health Crisis
ChatGPT, a widely used generative AI chatbot, is becoming an emotional lifeline for individuals seeking support, with new research indicating a record number of people are turning to artificial intelligence for comfort traditionally sought from human therapists. The rapid rise in AI’s role as a confidant is stirring both hope and concern among mental health experts and policymakers worldwide — and it holds unique implications for Thailand, where access to mental healthcare remains a societal challenge.