AI Outshines Humans in Emotional Intelligence Tests, Opening Doors for Thai Education and Coaching
A groundbreaking study has revealed that today’s most advanced artificial intelligence (AI) systems possess emotional intelligence (EI) scores significantly higher than those of humans—a result with far-reaching implications for Thailand’s schools, workplaces, and counseling sectors. Research led by teams from the University of Geneva and the University of Bern found that six leading AI models, including ChatGPT and Gemini, consistently picked the most emotionally intelligent responses in standard EI assessments, achieving an average score of 82%. By contrast, human participants scored on average just 56%, highlighting a surprising edge for AI in handling emotionally charged scenarios (Neuroscience News).