#Serviceindustry

A sweeping new study has found that rates of depression and severe psychological distress differ widely across job sectors, with employees in retail, food service, media, and healthcare support among the most at risk. The findings underscore the urgent need for tailored workplace mental health strategies, particularly as young adults and women are shown to be disproportionately affected.

The research, led by a team at the US Centers for Disease Control and Prevention’s National Institute for Occupational Safety and Health, analyzed data from over 536,000 working adults across 37 US states, collected between 2015 and 2019. The results, published in JAMA Network Open (JAMA Network Open, June 2025), paint a nuanced portrait of how occupation, age, gender, and insurance status shape mental well-being across the labor market. This information is particularly timely for Thailand, where the impacts of economic change, urbanization, and shifting industry are reshaping the workforce and its vulnerabilities.

A global study reveals that depression and serious psychological distress vary by job sector, with retail, food service, media, and healthcare support roles showing the highest risk. The findings underscore the need for sector-specific mental health programs, particularly as young adults and women are disproportionately affected. Data from more than 536,000 working adults across the United States informed the analysis, which examined how occupation, age, gender, and insurance status influence mental well-being. The insights are especially relevant for Thailand, where rapid economic shifts and urban growth are reshaping the workforce and its vulnerabilities. In Thailand, service and hospitality roles have expanded quickly, reflecting global patterns of stress in high-demand industries.

A recent trends report by restaurant technology provider Toast highlights how tipping culture in the United States is evolving, revealing regional differences in generosity and growing public fatigue with gratuities. The study, published in June 2025, offers insights for observers beyond America as global service norms shift.

The core finding ranks U.S. states by digital tipping, using data from Toast’s checkout system. Delaware led with an average tip of 22.1% in the first quarter of 2025, followed by West Virginia and New Hampshire at around 21% or more. California and Washington posted the lowest digital tips, at about 17.3% and 17.8% respectively. This pattern suggests how regional cost of living, hospitality expectations, and local service traditions shape tipping behavior. Researchers note that lower-cost areas in the Northeast and South may tip more, while higher-cost states see more hesitancy to add extra percentages.

A new trends report by restaurant technology provider Toast has reignited the debate around the U.S.’s rapidly evolving tipping culture, revealing sizable differences in generosity depending on the state and highlighting growing public fatigue about how gratuities are handled nationwide (Yahoo News). The findings, published in June 2025, draw attention to shifting attitudes toward tipping—offering valuable insights not only for American diners and restaurateurs, but also for observers in Thailand as global service norms take on new forms.