#TherapyBots

Millions of people worldwide are typing their anxieties into large language models — from ChatGPT to specialised therapy chatbots — and some of the earliest research and reporting suggests the trend is a symptom as much as a solution: a shift in how societies talk about distress has created demand for instant, judgement-free counsel, and the tech sector has raced to meet it. Recent investigative pieces and academic work warn that while AI can provide comfort and convenience, it can also reinforce harmful behaviours, reproduce stigma, and fail in safety-critical moments — raising urgent questions about regulation, clinical oversight and what it means to be cared for in a digital age Compact Magazine, The Guardian, Stanford News. For Thai readers, where access gaps, cultural stigma and a strong preference for relational support coexist, the rise of “therapy bots” offers both potential relief and new hazards; understanding the evidence and the trade-offs is critical to keeping people safe.

Across Thailand’s bustling cities and remote provinces, millions now confide their deepest anxieties to artificial intelligence, turning to ChatGPT and specialized therapy chatbots when traditional mental health services remain frustratingly out of reach. This digital phenomenon represents far more than technological convenience—it signals a fundamental shift in how Thai society approaches psychological distress, creating both unprecedented opportunities and alarming risks that demand immediate attention from healthcare leaders and policymakers.

The convergence of three powerful forces has created this unprecedented demand for AI-powered mental health support in Thailand. Rising awareness of psychological wellbeing, accelerated by COVID-19’s mental health impact, has normalized conversations about anxiety and depression among Thai families who historically maintained silence around emotional struggles. Simultaneously, severe shortages of qualified mental health professionals across the kingdom’s provinces have left countless citizens waiting months for appointments, while the promise of instant, judgment-free digital counseling offers immediate relief. Most significantly, the cultural appeal of anonymous support aligns perfectly with Thai preferences for preserving face while seeking help, making AI therapy particularly attractive to young people who might never enter a traditional clinic.

A groundbreaking Stanford-led study has raised urgent warnings about the use of artificial intelligence therapy bots, revealing that today’s best-known AI chatbots not only fail to recognize mental health crises but can actively fuel delusional thinking and provide dangerous, sometimes life-threatening, advice. As conversational AI platforms like ChatGPT and commercial therapy chatbots gain popularity among those seeking mental health support, the study exposes potentially devastating consequences if users mistake these technologies for real therapeutic care.