#Transparency

A heated debate over AI’s role in universities intensified this week after a senior student at a U.S. university requested a tuition refund upon discovering a professor used ChatGPT to generate course materials. The business class showed signs of AI-made notes and imagery, raising questions about pedagogy, integrity, and the cost of higher education as generative AI becomes more common.

The issue began when the student spotted lecture notes on the university’s learning platform that sounded generic and included prompts like “expand on all areas. Be more detailed and specific.” The material also featured AI-generated images with odd features. This discovery clashed with course rules that restrict student use of AI, while the professor appeared to rely on the technology himself. The student filed a formal complaint with the business school and sought a tuition refund of about eight thousand dollars for that course.

A growing controversy over the use of artificial intelligence (AI) in university teaching reached a new peak this week, after a senior at Northeastern University in the United States demanded her tuition be refunded upon discovering her professor’s reliance on ChatGPT to create course materials. The incident, which involved telltale signs of AI-generated notes and images in a business class, has brought fresh attention to the ethical, pedagogical, and financial tensions emerging as generative AI tools become commonplace in higher education.

A new study has uncovered a surprising trend: employees who openly acknowledge using artificial intelligence (AI) at work are often trusted less by colleagues and clients than those who keep silent. This finding, featured in a recent report on The Conversation, challenges widely held assumptions that transparency around technology use breeds confidence and goodwill in professional settings.

This insight is particularly significant for Thai professionals and organizations as businesses across the kingdom increasingly embrace AI-powered solutions—from customer service chatbots and automated translation tools to advanced data analytics. In many workplaces, staff are encouraged to adopt AI as part of digital transformation agendas and the nation’s push toward Thailand 4.0, where technology and innovation drive economic growth. Yet, according to the latest findings, revealing reliance on such tools could undermine interpersonal trust, an essential element in many Thai office cultures that value harmony, respect, and personal relationships.

A new study finds that employees who openly acknowledge using artificial intelligence at work are often trusted less by colleagues and clients than those who do not mention it. The research challenges the assumption that transparency about technology use automatically builds confidence.

This insight is timely for Thai professionals as businesses across the country increasingly deploy AI-powered solutions—from customer service chatbots to automated translation and data analytics. As Thai organizations pursue digital transformation and national initiatives like Thailand 4.0, the findings raise questions about how transparency around AI affects workplace relationships and teamwork.