#Transparency

A growing controversy over the use of artificial intelligence (AI) in university teaching reached a new peak this week, after a senior at Northeastern University in the United States demanded her tuition be refunded upon discovering her professor’s reliance on ChatGPT to create course materials. The incident, which involved telltale signs of AI-generated notes and images in a business class, has brought fresh attention to the ethical, pedagogical, and financial tensions emerging as generative AI tools become commonplace in higher education.

A new study has uncovered a surprising trend: employees who openly acknowledge using artificial intelligence (AI) at work are often trusted less by colleagues and clients than those who keep silent. This finding, featured in a recent report on The Conversation, challenges widely held assumptions that transparency around technology use breeds confidence and goodwill in professional settings.

This insight is particularly significant for Thai professionals and organizations as businesses across the kingdom increasingly embrace AI-powered solutions—from customer service chatbots and automated translation tools to advanced data analytics. In many workplaces, staff are encouraged to adopt AI as part of digital transformation agendas and the nation’s push toward Thailand 4.0, where technology and innovation drive economic growth. Yet, according to the latest findings, revealing reliance on such tools could undermine interpersonal trust, an essential element in many Thai office cultures that value harmony, respect, and personal relationships.